Shipping Policy
Worldwide Shipping
At PenartTR, we proudly ship our products to customers around the world. Every order is carefully prepared and securely packaged to ensure it arrives safely.
Processing Time
- Orders are typically processed within 1–3 business days.
- During holidays or peak seasons, processing may take slightly longer.
Shipping Carriers
Depending on the destination country, orders are shipped using trusted international carriers such as:
- FedEx
- UPS
- DHL
- National postal services (when applicable)
A tracking number will be provided once your order has been shipped.
Estimated Delivery Times
Estimated delivery times vary depending on the destination.
- Europe: 2–7 business days
- North America: 3–10 business days
- Asia: 3–10 business days
- Other countries: 5–15 business days
Delivery times are estimates and may vary due to customs procedures or local courier services.
Customs, Duties and Taxes
International orders may be subject to customs duties, taxes, VAT, or import fees imposed by the destination country.
These charges are the responsibility of the customer and are not included in the product or shipping price unless otherwise stated.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address.
PenartTR is not responsible for delays or additional costs resulting from incorrect or incomplete address information.
Lost or Damaged Packages
If your package arrives damaged or is lost during transit, please contact us as soon as possible.
We will work with the shipping carrier to investigate the issue and help resolve it.
Contact Us
If you have any questions regarding shipping, please contact us:
Email: support@penarttr.com