Terms of Service
# Terms of Service
Last updated: August 2026
Welcome to PenArtTR. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before placing an order.
## General
These Terms of Service govern your use of the PenArtTR website and all purchases made through our online store.
By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.
## Products
We strive to provide accurate product descriptions, specifications, pricing, and images. However, slight differences in color, wood grain, or handcrafted details may occur due to the handmade nature of some products.
We reserve the right to modify product information, pricing, or availability at any time without prior notice.
## Orders
All orders are subject to acceptance and availability.
We reserve the right to refuse or cancel any order if fraud, pricing errors, or other exceptional circumstances are identified.
## Pricing
All prices displayed on our website are shown in the selected currency.
Applicable taxes or import duties for international shipments are the responsibility of the customer unless otherwise stated.
## Payments
Payments are processed securely through trusted payment providers.
PenArtTR does not store your complete payment card information.
## Shipping
Shipping times are estimates and may vary depending on destination, customs clearance, weather conditions, or courier services.
Please refer to our Shipping Policy for complete details.
## Returns
Please refer to our Returns & Refunds Policy for detailed information regarding returns, exchanges, and refunds.
Customized or personalized products cannot be returned unless they arrive damaged, defective, or incorrect.
## Intellectual Property
All website content, including text, product descriptions, images, logos, graphics, and designs, is the property of PenArtTR and may not be copied, reproduced, or used without prior written permission.
## Limitation of Liability
PenArtTR shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products, except where prohibited by applicable law.
## Governing Law
These Terms of Service shall be governed by the applicable laws of the Republic of Türkiye.
## Changes to These Terms
We reserve the right to update these Terms of Service at any time.
The latest version will always be available on this page.
## Contact Us
If you have any questions regarding these Terms of Service, please contact us.
Email: support@penarttr.com
Website: https://penarttr.com